These Terms & Conditions (“Terms”) govern your use of the website Profilengua.pro (the “Site”) and our online English language courses and related services (“Services”). By accessing or using the Site or enrolling in any of our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site or Services.
Profilengua.pro is an online English school based in Kazakhstan, offering General English, Business English, IELTS/TOEFL preparation and related courses. You can contact us at:
Email: [email protected]
Phone: +7 782 424 4444
Address: Almaty, Kazakhstan
You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the Site. You must not misuse the Site by knowingly introducing viruses or other harmful material, or by attempting to gain unauthorised access to the Site or its servers.
To access certain Services (such as online lessons, student areas or trial bookings), you may need to submit forms or create an account. You agree to provide accurate, complete and up-to-date information, and to keep this information updated as needed.
You are responsible for maintaining the confidentiality of any login details and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.
Information about course types, schedules and fees is provided on the Site or communicated to you directly. We make reasonable efforts to keep this information accurate, but details may change from time to time.
If we use third-party payment processors, your payment details will be handled in accordance with their terms and privacy policies.
Our detailed cancellation and refund rules may be provided separately (for example on the course page, in your offer letter, or in your learning agreement). In general:
Any refunds (where applicable) will be processed using the original payment method where possible and within a reasonable timeframe. Certain fees (for example registration or administrative fees) may be non-refundable.
We aim to provide a positive, respectful environment for all students and staff. By joining our courses, you agree to:
We reserve the right to suspend or terminate access to our Services if a student engages in behaviour that is abusive, illegal or seriously disruptive.
All content on the Site and within our courses, including text, graphics, logos, images, audio, video, exercises and other materials, is owned by us or used under licence and is protected by copyright and other intellectual property laws.
You may use the materials for your own personal, non-commercial learning only. You must not reproduce, distribute, modify, publicly display or create derivative works from our content without our prior written permission.
The Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies or practices of any third-party sites or services. Accessing them is at your own risk.
We aim to provide high-quality online English training, but we do not guarantee that the Site or Services will be available at all times, free from errors, or suitable for every individual purpose.
To the fullest extent permitted by law, the Site and Services are provided on an “as is” and “as available” basis, without any warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose or non-infringement.
To the fullest extent permitted by law, Profilengua.pro and its owners, staff, teachers and partners will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill or other intangible losses, resulting from:
In any case, our total liability for any claim arising out of or relating to these Terms or the Services will be limited to the amount you paid to us for the relevant course or service, where permitted by law.
Your use of the Site and Services is also governed by our Privacy Policy, which describes how we collect, use and protect your Personal Information.
We may update these Terms from time to time to reflect changes in our services, legal requirements or other reasons. The updated Terms will be posted on this page with an updated “effective date”. Your continued use of the Site or Services after any such changes constitutes your acceptance of the new Terms.
These Terms are governed by the laws of the Republic of Kazakhstan, without regard to its conflict of law rules. Any disputes arising out of or relating to these Terms or the Services will be subject to the exclusive jurisdiction of the courts of Kazakhstan, unless otherwise required by mandatory local law.
If you have any questions about these Terms & Conditions, please contact us at:
Email: [email protected]
Phone: +7 782 424 4444
Address: Almaty, Kazakhstan